A smooth multi-channel buying experience
Being with a smart phone can learn about your products, compare prices with other retailers, and get recommendations (or warnings) about your customer service before setting foot in your store. Providing a seamless buying experience starts with understanding the different types of information your customers are looking for, and then making it quick and easy to access it across all channels.
Centralized personal data
Making the buying process fast, every customer’s details must flow easily and perfectly through all transactions, whether online or in the store. For example, once customers enter their data online, they shouldn’t have to stand around in the store while a sales associate rekeys the same data into the POS system.
Knowledgeable store associates
Nowadays the consumers research about the online products about its quality. However, once in the store they often need help understanding the many features, functionalities, and differences in brands, especially with technology products. Smart retailers equip their sales teams with tablets, digital displays and other tools to help them instantly access the information needed to answer questions and help customers make informed buying decisions.
A personalized buying experience
These days, just about everyone is overwhelmed with off-target marketing messages and unwanted information. making the customer feel as a private delivery, collecting as much data about them as possible in order to provide targeted advertising, emails, product recommendations and special deals that attract rather than push customers away.
In-store price matching
Thanks to the Internet, customers can learn all about a product before coming into your store. At the same time, they can also pull out their smartphones to compare competitor pricing while in your store. To avoid losing customers to a competitor’s lower price, train your sales associates to know when it’s okay to match prices and give them the authority to do so.
A cloud pos software is customized for fast checkout so the fewer steps possible are required to scan products, select products from a menu, and take all forms of payment. We also support complex situations where you may require to manage customers, take multiple payments over time on held orders, or review your inventory availability across all your outlets. The POS System helps running offline if you lose connection to the Internet or the Cloud and then it syncs the offline sales later.
Cloud in Point of Sale
Cloud computing in Business is a great option for medium level companies. Cloud-based solutions save money on hardware and software costs, usually, needs very little investment. They give you great flexibility, makes your team works easily from anywhere – whether that’s the second location or with a customer who is far from your store. Cloud-based solutions have made the retail environment away from old models and make retailers meet new customer expectations.
Within just a few years, cloud-based Point of Sale (POS) software for small business has now become an industry standard. Moving to the cloud offers newer, less expensive POS systems for retail. floor space is saved by getting rid of bulky cash registers. the retailer automatically gets the new versions without the cost for an update that may compromise business operations or data in UnavuPOS.
For retailers with many locations, the ability to centralize data and run reports that cover the entire business gives critical insight into the whole company. And cloud-based POS software, when used from mobile devices, improve the customer usage anywhere there’s Wi-Fi service, Which saves customers time and frustration, leading to greater loyalty rates and happier patrons.
High security of POS
It won’t matter how efficient your business is even if everyone’s data is lost or stolen. As we’ve discussed, breaches can cost a midsize business a lot more than just money – it can result in loss and more. Those things may put a smaller company out of business. Cloud-based POS systems offer more security. All data is encrypted and stored off-site, and provided with added layers of redundancy, protecting it from any danger. It also frees the owners from needing the technical expertise of hosting and maintaining an on-site server. You don’t need to search a “Chief Security Officer” to your already extensive list of daily operations duties.
Tie it all together Consider this scenario
If your customer walks into your store and already has a smartphone in hand. She’s using your store’s Wi-Fi to search the item she needs to buy in Unavuapp. When she made the order, your employee proceeds the order from an iPad without the physical barrier of a counter or asking the customer to wait in line. Because she has saved the time, she takes a few more minutes to pick up those items she saw a minute ago! You’ve now provided a best-in-class experience and built the loyalty and trust of the customer. When all the components work together then your cloud applications and a secure POS system make your business that can grow with the best of the companies. Talk about a successful promotion because of an advanced technology strategy.