A restaurant management has many of seriously important, inter-connected processes. After all, restaurants are a combination of a factory and a retail operation rolled up into one. And, don’t forget distribution. Delivery and catering are both growing revenue centers for many restaurant companies.
To keep track of all these processes without software solutions is a high-risk, low-reward option. keeping all the facts in their heads is a smart way, but they would not be able to grow the business. There aren’t enough really smart people in the world to do all this work manually.
If you are owning a restaurant business, software solutions are compulsory as a stove. Like a stove, you need your software system to interact with one another. Software solutions produce data, and data is critical for a company to compete.
- Outline the extensive categories of software solutions.
- Describe how they support critical business processes.
- And illustrate the importance of linking the data between solutions
Software Solution Toolkits
There are more types of restaurants than we have time to describe in this blog. We all have been to many types, from cafeterias to pretzel stands, from ice cream parlors to fine steakhouses. The detailed procedures that each type of restaurant uses are often unique, but they can be generalized without losing too much accuracy.
So, as you read the descriptions below keep in mind that no one needs all of these systems, but most people need most of them. Some of the points below are complete systems, and other points are features commonly found within larger systems.
Front-of-house solutions include all of the systems a guest might observe or interact with. The purpose of these systems is to improve the guest experience, including ordering the food.
- Point of Sale – one of the few universal solutions.
- table management.
- Table top ordering.
- Reservations for tables
Back-of-house solutions manage the operation of the retail and manufacturing environments, including figuring out how much raw material is needed, and how much labor is needed. It is also often the front end of the company’s banking system.
- Food costing
- Labor scheduling
- Cash management
- Manager’s log
- Temperature monitoring
Speed-of-service solutions measure the speed of execution of the operation from the customer’s perspective.
- Drive-thru time requirement
- Kitchen Display System
UnavuPOS helps you to make easy management of inventory and helps employees or the waiter to make their work faster and accurate without missing any invoice or order.
The POS software is used by the waiter the most, and make optional changes about it operation and usability. When I wrote this article I based it on my experience and I explain that what should one good fully functional free POS software for restaurant and bars need to provide to waiter.
Program has to be optimized for touchscreen technology
working with hands is the best in the world for every person. No devices such as a mouse are not acceptable because they require some experience, and the key to successful software is the simplicity and accessibility to all. There is no prosthetic arm that could change the hand no matter how perfect it is
Your POS software must send information to chef directly from waiter.
Working in restaurants where you have consumers around you who assumed to enjoy their drink or meal should be very quiet. If the waiter gets the order, the chef must have got the bill in the kitchen printer completely clear information about the order with all the details such as roast, which supplements that go with consumption and other related details.
Issuing of invoices per table or per person.
Your complete functional Point of sale software must let us working with tables that will be displayed on the screen and split as in reality. If the table is occupied it needs to be displayed in a different color, in order to give a clear signal of availability. It is important that the software must have the capacity to register the individual order, not only individual table which gives the possibility of invoice per customer and not just invoicing per table.
UnavuPOS helps waiters to make fast order taking and the chef to complete the order soon because of the KOT printer in the kitchen with high accuracy and efficiency.
Although POS software‘s are traditionally thought of as machines for making transactions, their effect on the customer experience is not to be taken usually. From the checkout lane to the customer service point, POS systems have changed the way owners handle customer interactions. By integrating POS with CRM, merchants are able to handle CRM in the background as they maintain normal operations.
Customer service in the checkout lane
Time is equal to money in rules of business. POS software takes this phrase and applies it to the point-of-sale by automating and accelerating many of the steps in the checkout process. Barcode scanners, digital scales, and price databases let sales staff to make transactions much quickly and more accurately than they could by hand with an electronic cash register. For customers, this means a smoother and generally problem free checkout experience. Lines move faster, and everything seems well-organized.
Customer service at the service desk
One of the most critical business features, especially for retailers, is a team of customer service specialists who can answer questions and handle requests. POS systems can support networked computers and mobile devices, allowing you to choose between maintaining a dedicated customer service desk or allowing your departments to serve as their own customer service specialists. Important data, such as individual customer history, customer accounts, inventory, and prices, is available through the system’s databases. Customer service representatives and sales associates can query the system for this information in order to provide fast, detailed, and accurate help for customers. Additionally, staff equipped with mobile devices are better able to help customers on the sales floor, improving service speed that much more.
The restaurant sector in India is on constant growth and is now impacted with GST – Goods and service tax. Hence, we thought of giving you a detailed impact analysis about GST on restaurant industry. If we look at the present statistics of the restaurant industry, as per Indian Food Service Report 2016 it is estimated to be worth 3.09 Lakh Crore. The report also stated that the food market of the country has directly employed more than 5.8 million in 2016
GST EFFECT ON RESTAURANT
The smaller business like food courts, dhabas, coffee bars cater to large segments of population on daily basis. The most people who are in this business category earn modest income and thus the new tax scheme is likely to come under criticism. All types of hotels whether it is AC or non-AC will surely collect the higher rate and this will bring an overall price hike in food items.
Based on the new GST update budget, hotels that are charging Rs 1000 per day for rooms are exempted from taxes. Hotels that are charging Rs 5000 or more room tariff per day will have to pay 28 per cent GST which is a big threat to country’s developing tourism and hospitality. Restaurants in such hotels also, will to pay 28 per cent GST.
In the current tax scheme , restaurant business owners have no option to adjust the output service tax burden with the credit of input VAT on goods consumed, so restaurant owners are encouraging for the GST bill.
A best business experiencing an arrival of orders will want to be sure to verify the particulars of each client’s checkout request. Whether they use promotional codes, qualify for a discount or need to have their request placed on back order, it is the responsibility of the business to ensure a complete-functioning checkout process.
Point of Sale Software lets an inventory manager to overlook on many aspects of the checkout process. One of the POS software’s defining features is its ability to manage promotional codes and let the user to apply particular rules that automate discounts. Whether you want a chain-wide promotion, a deal specific to one location, or even a discount in a product, POS Software lets you to input the data and have the rules automatically applied to clients’ orders. The software also handles gift certificates and gift cards in a secure way.
Point of Sale provides real-time product look-up to allow a manager to track the latest changes in pricing and availability on any product. This convenient feature will certainly help in answering customer service questions related to the checkout process and will cut down time spent searching for the right answer to the client’s needs.
What’s more, POS Software isn’t only for the checkout line- it also includes work force management utilities that can document scheduling, time and attendance. Having this data on file will eliminate discrepancies among employees and provide the management with clear and thorough information about the staff’s performance.
UnavuPOS also provides the user with customizable security rules . With UnavuPOS software your company can be confident that every aspect of the business model at the point of purchase has been covered.
UnavuPOS is ready to provide our customers with premium quality retail management software solution. Our answer to all retailer needs is a software package developed with various features that all work around a centralized database where you can store, access, analyze, and report on data of all kinds. When you think of the software tools needed to manage a retail business successfully, you probably consider items like accounting tools and analytics features, but one of the most common and important tools is the Point of Sale component. Unavu Point of Sale software works as a complete solution for all of your checkout lanes and helps contact with other parts of the software system to improve practices and reach new levels of success.
With live access to any and all data points in your system, the employees will be able to answer any questions that customers may have about a product in the store. You will also be able to verify prices, styles, and more. All markdowns from the head office are applied automatically with this software, so you can be sure that any sale or bundle deal is accounted for in the overall pricing of a customer’s products.
With the capacity to support multiple cost centers, UnavuPOS software lets retail stores such as department stores to maintain many registers and checkout areas in the same place. This is highly effective for giving customers with convenience and will surely improve the satisfaction of shoppers in your store.
These are just some of the benefits that UnavuPOS Point of Sale software has to offer. Use and see how much it can improve your business!
GST is a integrated scheme of collecting central and state taxes together. there are three types of taxes – Central GST and State GST and IGST (Integrated GST) for interstate transactions.
Since every the center and state taxes are combined and made as one tax under GST, state governments and central government will need to have their share of GST. Hence, there will be three types of taxes under GST. Since GST is a consumption-based tax, the tax revenue will be charged and collected by the consuming state. This helps the consuming state to secure their tax base.
If the goods are transferred within state i.e., the consumption state is same as origin state, there will be CGST (Central Government Tax) and SGST (State Government Levy)
When transfering goods from one state to the other, IGST will be charged and the central government will settle the tax to the consuming state.
What is Invoice/Bill?
It’s a document either online or in paper format in which details of supplier/ purchaser are incorporated like Name of the Sales/ purchaser, registration no. As well as in bill details of sales or purchases like name of Item, Quantity, Tax rate, tax amount should be present. there are some general formats instead of particular format for invoices.
Goods and Services Tax Invoice
GST invoice is which are given or taken by the individual who hold GSTIN (Goods and Service Tax Identification No). In these bill an individual should mention the rate of tax and the amount as well as there should be bifurcation on interstate and intrastate sales/purchases.
GST Sales Invoice
The invoice which are issued by the individual to their purchaser. Generally in these bills there are already pre-printed company name and their GSTIN No. in these invoices there are an invoice bill no. that should be in a sequence. These invoice no. can be in any format as per the wish of the assessee. The invoice should be issued with date of sales. Then there will be details of seller and the commodity details amount of sales and tax amount.
The necessary Fields to be in Your GST Sales Invoice
All the fields must be properly filled with correct entries. Some of the necessary fields are bill number and date, name of customer, delivery address, Customer and taxpayer’s GSTIN, Place of supply, HSN code. All the fields are important for the future references and should be taken note of while generating the invoice.
Invoice Date and Due Date should be Properly Entered
It is suggested, not to make mistakes while filling invoice date and due dates as the difference is that the invoice date is preparation date of the invoice while the due date is concerned with the payment of the invoice due. So, be aware of the difference between both the dates and take precaution.
Maintain the Invoice Serial Number
It is must to maintain the bill serial number as for the future reference in case a taxpayer wishes to change the invoice format, he can inform the tax department along with the invoice serial number. UnavuPOS GST feature provides the all mandatory fields required for new gst invoice regime including inventory, accounts.
Before starting for business, small retailers can choose from a point of sale and retail management software. However,their experience is limited, depending on cost and popularity typically influence their choices. It’s okay to know as they go, but they will not have the competitive part needed in this global economy.
Change Is Good
The economy has converted drastically in the past ten years. Small businesses are competing with big companies located throughout the world. They need to adapt and evolve with these changes or lose market share, revenue, and profits. One of the ways they can compete is through building efficiency.
These problems intimates a need for change. Here are ways you have know when it’s time to replacing your retail software with something better.
Problems with Inventory
Inventory is the major of your business. It’s also where most of your money is tied up. Inventory is the basic way any retail business can increase profit . With a steady balance sheet, more products can be purchased, which leads to a profitable growth. Any problems with your inventory will lead to poor customer service and loss of profits.On tracking inventory on a spread sheet, then it’s time to get a retail software solution that scans it into the system and automatically generates purchase orders when stock is low. Most retail and point of sale software are designed to report inventory levels. These reports keep you from physically counting products on the shelves. This allows you to optimize your inventory, making slight adjustments along the way to respond to your customer’s needs.
Poor Customer Experience
The loss of one customer is more than a loss in profit. Replacing that customer can cost you five times more to acquire a new one than the cost of retaining an existing one. Repeat customers also offer friendly and free advice on what products to carry and how to improve the experience—providing invaluable feedback.
Reports and Analytics
Reports generated from your retail software must help you scan every aspect of your business. The sales history helps maximize your business efficiencies, while eliminate areas of waste, If your system can only give a handful of sales reports, then it’s time for a change.
The benefits of replacing your traditional point of sale and retail management software outweigh the perceived hassle of changing systems. An increase in sales, inventory management, and employee productivity will pay for the system within a very short period of time. UnavuPOS system helps you with advance technology to make you more revenue.
Many states in India currently have their own systems for differentiating goods for tax rate determination. therefore, with the coming Goods and Services Tax (GST) scheme, there’s a desire for more uniform classification – not just on the national level but internationally. so, the HSN for goods and SAC system for services. In this we’ll focus on HSN codes as they relate to GST.
What are HSN codes
the World Customs Organization (WCO) created the Harmonized Commodity Description and Coding System is a multipurpose international product nomenclature.
WCO has three-quarters of which are developing countries that are responsible for maintaining more than 98 percent of world trade. HSN standardizes the differentiation of merchandise under sections, chapters, headings, and subheadings. This projects in a six-digit code for a products(two digits each representing the chapter, heading, and subheading).
India, a member of WCO has been using HSN codes since 1986 to differentiate commodities for Customs and Central Excise. To make the codes more explicit, Customs and Central Excise added two more digits resulting in an eight-digit classification.
Who are they for?
In Goods and service regime the dealers will have to use two, four, or eight-digit HSN codes for their products , depending on their turnover the year prior.
Dealers with annual gain of less than Rs 1.5 crores will not need to go with HSN codes for their commodities, Between Rs 1.5 crores and Rs 5 crores have be required to use two-digit HSN codes for their products or services. For Rs 5 crores and above have be required to use four-digit HSN codes for their products For imports/exports, Eight digits HSN code has been compulsory, as GST has to be compatible with international standards and practices.
India’s move to GST come moves to an online taxation system and along with to HSN codes for differentiation of goods for taxation. It’s all developed to bring about single taxation and ease of doing business. HSN codes will now be used in filing returns, on invoices, etc., rather than written descriptions. UnavuPOS provides the best GST software for a safe and secure invoicing for importing and exporting commodities.
Goods & Services Tax (GST) is a direct approach to an indirect tax scheme. The “One Nation One tax” brings several state collected taxes like the (VAT)value-added tax, entertainment tax, sales tax, cess, excise tax, purchase tax etc. The two sections of the GST will be the Central GST (CGST) and the State GST (SGST). Finance minister says that this change will bring a uniform market across the country & boost growth rates.
With present multiple taxes being levied, cost of dining out is expected to reduce by 2 – 4 %. GST will be a boon to business owners as tax will be collected on consumption other than production. Inventory & raw materials can be obtained at subsidized rates from agriculturists and farmers as taxes remain same across states. Thus, reducing the overall cost substantially & making the restaurant business manageable. Although, GST paid at 18% is higher than the current rates, the final cost to consumer decreases. Consumers will be happy to see one tax without having to scan across calculating multiple taxes & GST may come down to 18% of the total value of the bill.
Detailed Tax Rates for Restaurants.
Finance minister declared that depending on turnover & the type of service provided, tax is divided for Restaurants like:
- AC restaurants & those with liquor license will be levied 18% tax
- Non-AC restaurants will be charged 12% tax
- Restaurants with a annual profit of less than 50 lakhs will be charged 5%
- Fine-Dine restaurants will impose a 28% tax
The overall cost of the food & restaurant industry is likely to decrease under the new GST regime. A single tax bill saves up to 10-15 % on the total bill.
All transactions will be reported & expenses will be recorded, Restaurateurs will increase transparency in business & increase profits over the long run.
Government provides complete support in implementing the new levied tax structure & assist in claiming the VAT returns as well. This change will also encourage every SMB in the Food & Restaurant industry to hop on to the online brand wagon & move up towards digitization.
GST plans to reject cascading effect of tax. All inputs credits can be utilized and it will bring down the tax burden on account of usage of credit. The credit can be claimed only after it matches the invoice of the respective suppliers.In the current tax regime, tax credit claims under various tax laws are not allowed. For eg: tax credit on account of taxes paid under excise duty cannot be claimed against service tax dues and vice versa.
therefore, it remains to be seen whether the GST will bring in a change in the Food & Restaurant industry. The Restaurateurs or Suppliers & even Consumers can rejoice over the fact that it is about to bring some difference