A smooth multi-channel buying experience
Being with a smart phone can learn about your products, compare prices with other retailers, and get recommendations (or warnings) about your customer service before setting foot in your store. Providing a seamless buying experience starts with understanding the different types of information your customers are looking for, and then making it quick and easy to access it across all channels.
Centralized personal data
Making the buying process fast, every customer’s details must flow easily and perfectly through all transactions, whether online or in the store. For example, once customers enter their data online, they shouldn’t have to stand around in the store while a sales associate rekeys the same data into the POS system.
Knowledgeable store associates
Nowadays the consumers research about the online products about its quality. However, once in the store they often need help understanding the many features, functionalities, and differences in brands, especially with technology products. Smart retailers equip their sales teams with tablets, digital displays and other tools to help them instantly access the information needed to answer questions and help customers make informed buying decisions.
A personalized buying experience
These days, just about everyone is overwhelmed with off-target marketing messages and unwanted information. making the customer feel as a private delivery, collecting as much data about them as possible in order to provide targeted advertising, emails, product recommendations and special deals that attract rather than push customers away.
In-store price matching
Thanks to the Internet, customers can learn all about a product before coming into your store. At the same time, they can also pull out their smartphones to compare competitor pricing while in your store. To avoid losing customers to a competitor’s lower price, train your sales associates to know when it’s okay to match prices and give them the authority to do so.
A restaurant management has many of seriously important, inter-connected processes. After all, restaurants are a combination of a factory and a retail operation rolled up into one. And, don’t forget distribution. Delivery and catering are both growing revenue centers for many restaurant companies.
To keep track of all these processes without software solutions is a high-risk, low-reward option. keeping all the facts in their heads is a smart way, but they would not be able to grow the business. There aren’t enough really smart people in the world to do all this work manually.
If you are owning a restaurant business, software solutions are compulsory as a stove. Like a stove, you need your software system to interact with one another. Software solutions produce data, and data is critical for a company to compete.
- Outline the extensive categories of software solutions.
- Describe how they support critical business processes.
- And illustrate the importance of linking the data between solutions
Software Solution Toolkits
There are more types of restaurants than we have time to describe in this blog. We all have been to many types, from cafeterias to pretzel stands, from ice cream parlors to fine steakhouses. The detailed procedures that each type of restaurant uses are often unique, but they can be generalized without losing too much accuracy.
So, as you read the descriptions below keep in mind that no one needs all of these systems, but most people need most of them. Some of the points below are complete systems, and other points are features commonly found within larger systems.
Front-of-house solutions include all of the systems a guest might observe or interact with. The purpose of these systems is to improve the guest experience, including ordering the food.
- Point of Sale – one of the few universal solutions.
- table management.
- Table top ordering.
- Reservations for tables
Back-of-house solutions manage the operation of the retail and manufacturing environments, including figuring out how much raw material is needed, and how much labor is needed. It is also often the front end of the company’s banking system.
- Food costing
- Labor scheduling
- Cash management
- Manager’s log
- Temperature monitoring
Speed-of-service solutions measure the speed of execution of the operation from the customer’s perspective.
- Drive-thru time requirement
- Kitchen Display System
UnavuPOS helps you to make easy management of inventory and helps employees or the waiter to make their work faster and accurate without missing any invoice or order.
Any restaurant owner knows the seriousness of providing a quality customer experience while making a sizable profit. If you are presently using an outdated sales system, you must be losing more money than you think. There are a number of benefits a point-of-sale system can offer your fine dining establishment.
Customer Retention and Acquisition
In the fine dining restaurant sector, it is not easy that you make a good first impression. Even though, customers are paying good money for the food they enjoy. Unavu POS Restaurant software can help you achieve maximum results. Having just a simple cash register does not offer the slew of benefits that a fine dining POS does. Among the things you can track on a POS system are:
- Table Booking
- Wait patrons
- Special requests
- Table management
- Split billing
Having a fast and steady software in place to track these things will help every customer have the best experience possible when they dine in your Restaurant.
Increase Your Efficiency
In order to run an efficient fine dining restaurant, you need to work smarter, not harder. A restaurant POS system can help you do just that. With these systems, you are able to track information regarding inventory, supplies, and employee management. Long gone are the days when you had to spend hours reviewing paperwork to and statistics to run a successful business. With a point-of-sale system, this hard work is done automatically, and the information is presented in a concise, clear format.
Whether your establishment consists of a single restaurant or you are fortunate enough to have developed multiple locations, UnavuPOS lets you to network amongst the various employees and managers in the entire business. Managers and owners are able to track information in real time across establishments. This can help greatly as you prepare to make crucial business decisions; any crossover data is available on demand, and you can compare revenue by day or even hour, inventory, best-selling menu items, and popular requests.
Unavu is There to Help You Customize Your POS System
There are a number of POS systems on the market, but we are here to help you decide which one is best for your business based on your individual needs and the needs of your customers. Our helpful staff is available to walk you through the process, and together we can match you to a product that will best benefit you and your staff. Making the investment today can greatly increase your efficiency and customer satisfaction tomorrow.
Celebrating the freedom of India.May this Independence Day covers your life with happiness and prosperity.Happy Independence Day.
Tips to Get Your Restaurant Menu Pricing Right
When thinking of a new restaurant is on your mind, everything is taken into consideration – the type of food, services, location and more. The confusion of it all can make the menu pricing to the very end of your checklist. Fair enough. You don’t need to start pricing your food items even before you know which ones are to be included, but this does not make menu pricing the least important aspect of putting up your restaurant together. The main thing you will be working on will be the food you wish to serve at your restaurant. Then why push the pricing away!
Do not let the calculations make you delay here. You have to do this correctly. Overpricing can cause your restaurant and its privilege considerable damage and let’s not even get to how it affects your walk-ins. With the pricing holding so much power, it is time to understand how to get it right. UnavuPOS helps you with the best menu software for your restaurant and can make the restaurant customer to attract on recipe to order.
There are more than some ways for small and medium restaurant businesses to fail. They either fail to reach they are likely to grow into success. Failure to grow will not be a problem, if the Restaurant owner is happy where the business.
The tough times are when these restaurant businesses are in a very different place between big and small. At this spot, the owner is doing a lot of work and still not growing his business as much as he would like to.
What makes some of the restaurant businesses to grow and most of them to hit the wall? It all tumor down to 2 most important factors to follow:
A good administer would have the right attitude, vision, courage, determination and the ever-important planning and discipline. Here is a real secret: Spirit is critical, but it will not make up for falling short in the other categories. Many owners have failed in business, and they were all Loving. So, it is just not enough.
You just cannot build a business without having the right set of people. A good admin/owner would have the right plan to hiring the right employees making sure they are inspiring.
A successful leader quality is also a good manager who creates a work in a proper manner that encourages productivity. If your employees who serve the customers aren’t serving properly it is difficult to bring back to your restaurant, it would definitely show in their performance, hurting your overall growth.
A survey found that the employees at small-medium restaurant businesses are happy compared to of them who are in the larger restaurant business. So it doesn’t take much of an effort for a leader to keep his employees motivated and happy.
A good leader would set the base for a successful restaurant business with the right determination, attitude and surely the right set of people.
When the planning and strategies of your business are done right, the next step would be to device these and get things executed without any deviation. Many reports on restaurant failures tell poor execution as the number one reason for failure.
Mostly business owners contribute to ending up working in their business instead of working on their businesses. When it comes to growth and scale, the everybody engaged in the same pursuit approach will not work every time. Sometimes owners negligence relevant business and management expertise in areas such as finance, purchasing(Items), Sales(Dine-in, Takeaway, Home delivery) and Production(with good taste).
These small-medium restaurants face serious competition and a jarring ride on the path to success. It helps when some processes pass through automatically, without the involvement of the owners at every time.
We should understand the impact of adopting the technology by Indian small and medium businesses, it was found that one’s which had adopted technology grow twice as faster and easy to manage the restaurant business.
Restaurant businesses which adopted the power of management by giving the support for manage the things which happened at the restaurant such as Inventory, order Taking process, payment, staff Management, Advance Table Booking, Waiter App(order taking process by waiter in Dine-in) and more features to increase their customer base in other cities while compared with other regular restaurant businesses.
The capacity of a popular point of sale systems that enable you to use add-on devices at your checkout which including electronic cash drawers, credit card readers, and receipt or bill printers.
It supports UnavuPOS software packages frequently come with integrated modules like Accounts which including Ledger, Purchasing, Automated kitchen, Analysis sales report and Inventory control systems and more…..within the POS system is an all-in-one way to keep track of your restaurant business’s cash flow.
A good leader while take a decision to take a right tools to automate his business with the right person would be the perfect ingredients to make any restaurant business into a Successful Restaurant Business.
Are you a good leader running a retail business? Would you Restaurant Management software?
Where ever Business is all about one thing without Customers there is not the business. Every business man should respect the customers with the smile .This is especially true in the world of the restaurant . Now a day the news and gossipy even it is good or bad can travel quickly through your network of potential customers and also word of mouth. Remind that you not only need to keep current customers satisfied but inspire the new customer to keep coming back after that all-important first visit.The restaurant is competitive businesses of all types of people aware of the current trends in order to succeed.
I suggest trying out new ideas in your business I hope it make sure that you are always moving forward in your business. You should collect the customer feedback. Take immediate action based on customer feedback. Let’s look at some of the most important ways to stay popular in the Restaurant world
1) Know Your Menu Items Well
I have some great advice for how to Attract Customers and Keep Them Coming Back. One of his best ideas? Know your menu items. It’s not enough to know simply where all the multiple items are in the Restaurant: Understand the customer’s order, and then provide complementary drinks and say about special dishes items.
2) Make Media Work For You Business
Promote your business name through social media Such as Facebook, Pinterest, Twitter Google+ etc…. and Get Foot Traffic to Your Restaurant. Of course, you should do everything you can to offer big events like Festival holidays combos. Donate to charity, reach out to local radio stations during your big promos, and make your business part of the community
3) Offers Coupons and Gift Cards for Customer
Sales and promotional events aren’t the only ways to get attention for your business. provide gifts cards and coupons and promote your Restaurant Name and offers to redeem points based on a purchase on the bill.
A business that provides to build a relationship other community groups that can produce a great relation in the long run. Unavu Point of sale Systems has a variety of functions built directly into the POS software to manage Restaurant services .For more……..
The festive season is around the corner, we wish our near and dear customers to get you prosperity and success on this festival. Holi is colorful festival that bring you a bright color with nice smile.
Unavu Organization Sending out greetings of the festive season makes the bonding between people stronger and maintains good relationships.
In the same way, even your customers feel good when they receive some privileges. Make your customers feel special this Holi by offering some complimentary gifts or offers. Doing this not only makes the relationship between sellers and buyers good but also improves your business. This brings you more sales as well as customers. Not only will the customers visit you again but also recommend your shop to others.
Send your customers greetings on this Holi. People feel nice when they are remembered and so will your customers. Send out express SMS to your customers to make them feel remembered and special. This way, you will greet them and also promote your business through any special offers or schemes.
Who doesn’t love Delicious Foods? When you did right, this initiative can increase orders and foot traffic, Customer refer colleagues word-of-mouth, and it helps you acquire new customers walk-in into the restaurant.
If you’re thinking of doing a success in your business, keep following the steps I suggest some ideas and tips:
Determined Your Goals for Your Restaurant Business
First, you confirm on what you want to achieve with your Restaurant.This will help you focus your efforts, avoid confusion, and make evaluating the results much easier. Most common things you should follow:
Collect Customer Information
Collect the feedback and information about your service, food quality and details so you can build your list and depend on the details send the Discount and Coupons via email and message then you should gain insights into purchase habits, which can be very valuable.
Promote Awareness for a Special Product
If you launched new product items? highlight the items By using Digital menu screen in your Restaurant then only customer eyes catch the visual screen.
Bring in New Customers
The Current trends to attract a lot of people, many of which may not be your customers yet. provide the good service, and maintain the good quality of food with multiple recipes and offers the complimentary drink. Once Customer feels refresh in your restaurant, then only customers refer another for word of mouth.
Engage Existing Customers
You could focus on existing customers by given more value by offer discount point to them. Then the way brings you re-engage current customers and increase your sales into profits.
Increase Social Engagement
Increase the number of fans or likes to your social media accounts? that page will show how your good in service and maintains and it proves to be effective in doing good.
Create Own App for Your Restaurant
This will help you to maintain the online orders based on customer request and delivery time to time within the schedule period to satisfy the customers.
Decide on a Prize
It is a important component in the restaurant. so think this one through. You want to give away a prize that’s highly appealing and exciting but still relevant to your brand. By offering up something relevant to your business, you can ensure you’re attracting the right types of contest entrants.
You’ve worked hard but it is difficult to do maintain all this thing at a time to set up you within the Restaurant. You need to maintain all thing you need Point of sale software to more profit in your business. I refer you Unavu Point of sale software to maintains all things within the Restaurant.Unavu Special design for Restaurant management solutions to bring comfort and effective to benefits for Restaurant Owner For More….
As your restaurant business grows, you need to assess your existing systems to ensure that the point of sale software supports your business growth plans and activities. After all, you wouldn’t want to be held back by an outdated restaurant point of sale solution.
That said, update your point of sale systems takes a lot of time and effort. It also comes to face several challenges that can slow down the business hours process. To avoid such issues, you need to assume these challenges and address them early on.
Today we’ll talk about the common challenges facing in the Restaurant. When switching to a new Restaurant management system. Keep the following pointers in mind when you decide to move to a new point of sale software.
Transfer the customer and inventory data can be a pain if you don’t do it backup. You need to plan out how you’re going to transfer data from one system to another system. if you are going to enter the data manually or will you import date in bulk.
Identify before your taking the new point of sale system may have different data fields while comparing to your old pos software. Before buying the restaurant management software try to use trail version with complete functionality. Make sure to format the data or files correctly importing them into your new POS software.
To be safe, test the data import process for a few products or customers and inventory. By using Unavu Restaurant Management Cloud Point of sale software take auto backup your business data.
Change the Workflows Process
Identify deal with changes in workflows when you switch to a new Restaurant management system. You may need to process orders indifferently and take about how you handle vendor. See to it that you and your staff are aware of these changes early on. Would you need to buy additional hardware to improve the efficiency and service with specific steps should be followed. Ensure that they were able to handle the smooth transition to the new Point of sale system. The spent time with multiple departments asking about things like ‘Inventory, kitchen, billing. All the change should be understood in case there was any change. If it makes sense for your restaurant, emulate Market strategy. Assign employee based on the department by using Unavu Point of sale software to processes so you can carry out the necessary adjustments based on needs.
Integrating with Existing Systems
If you’re using another type of software, try to check if your new system can integrate with them or not. Existing software or integrations and specific if they’ll work with your new Restaurant management system. For instance, if you’re switching to a restaurant management solution that has a built-in loyalty program, then you can probably make done without any third party loyalty solution.
Communication in Between Staff
Moving to a new point of sale solution is an impressive undertaking. restaurant team needs to understand your plans, and each individual should follow their responsibility which should not affect other staff.
Communications plan for your food Industry. Identify when and how to trained your staff about your plans, and idea’s out how you’re going to train them.
Implementing the New Point of Sale System
You can’t just “turn on” your new point of sale system to get up and running.
There are some steps to follow before going live.
- 1) how you’re going to do it?
- 2) If you have multi-stores, will you go live all at once or will you do it one store at a time? will you be running multiple systems simultaneously?
- 3)At what point will you turn off your old solution?
I have single solutions for all your queries available in above. I suggested to use Unavu Point of Sale Software it is specially designed for Restaurant Management solutions. It was integrated with multi Features such multi Stores Maintain, Inventory and more…. Try Demo