Waiter App for waiter which make easy and improves the efficiency of the waiters. It’s a Restaurant POS system which notices the waiter whenever their support is needed by the customer. The application will help the waiter to take orders through the updated with menus, manage multiple orders, and cancel orders. Through this restaurant waiter app, waiters can also manage the availability of tables and a welcome maximum number of customers.
The order can place fast and easy, by avoiding mistakes happened due to bad handwriting and misunderstanding among customer, misplacing the orders in between waiter and chef. To avoid all this in convenience try to used Waiter App. The restaurant owner can monitor the entire order taking a process and it can easily to understand the complete process done within the restaurant. Apart from this, the waiter application is integrated with the Restaurant POS and also integrated with an Automated kitchen as well as front desk so each and every order can be done in right from the all three sides. Here are some of the features of the waiter app for restaurant.
Waiter App makes the easy way to take orders by waiters
Orders of customers process done in seconds. The kitchen receives the orders ticket as soon as the waiters take them. The app is noticed for any waiter after food prepared they will collect the food and service easy. They don’t want to fumble around with pen and paper around the orders.
Waiter App is Integrated with Point of Sale (POS)
It’s perfect for every restaurant because restaurant owner can orders and reports based on the table. He can analysis easily to improve sale by satisfying the customer in the restaurant.
Waiter App is the user-friendly restaurant POS
The app doesn’t require any long setup. Spend less time configuring the POS and remaining time making your restaurant and menu charming. it supports all operating device such as Android, IOS, and Windows
– login with the pin
– note for an item on customer Request
– Auto integrated kitchen to send the order
– notice order status for kitchen
– order complete alert
– split table
Unavu Point Sale application provide the Full service to manage the Restaurant in the efficient way to improve the sales and service.
Food industry is one of the current growing business. What is trying say (Ex: Every human being can’t live without food).The eatable thing will play an Important role in his life. Restaurant Business is a loss less but you should follow the market strategy. If maintain the quality and taste by satisfied the customer by providing the good service then you can get success in restaurant. Unavu Pos is the most of the brands are becoming a part of restaurant Industry to maintain the restaurant business. If have an idea to running the restaurant
Current Trend for Food Industry
While talking about the food industry, owners like you have always wanted to introduce a new concept and idea for your business. Some want to change the setup while comparing with the competitor who is into new project want to have the best. Owners want to introduce something new to handle their business. Billing is one such important part of the business which reflects the sales. Customers after finishing this Dinner/Lunch don’t prefer to wait for a long time to get the billing done. Hence billing and Automated kitchen software are needed to handle the orders. However, to run a specialized restaurant, you need a software that is specially made as per your needs and convenience.
Unavu Point of sale software a popular restaurant management software and make in India to make easy to maintain restaurant with multi features such as Manages sales, Menu Management,Table management, Automated kitchen, Online Orders Management,Delivery Management, Inventory, Staffs controlling, Catering Management, Customer Display System, Multi-Printers Access, Multi-Store, Supplier Management, Reportsand Expenses and runs your business successfully. It also helps in maximizing the profits and increasing employee efficiency. This software will support you to maintain End to End restaurant management solutions and give 24/7 support for restaurant base on application.
If you’re a restaurant owner, there’s a good chance you to know how hard it is to stand out from the competition business to get a success. Especially since the market is crowded with the competitor. In fact, according to a recent series, there’s some pretty hard evidence to ignore that there’s a droplet on the edge of exploding.
But the truth to speak, about restaurant industry as a whole, don’t get too affected by fear of failure. Surely, more food industry will weather the blast than not, and some will even find a right solutions to improve the business opportunities with less noise in the market.
Regardless store for the restaurant industry, it’s great and develops opportunities to improve your strategy to ensure that your business is truly standing out by facing competition business. Here are three ways to help you make it improve your Restaurant Business.
Analysis Advantage of Competitive Market
What’s you should thing that keeps customers coming back again and again? Don’t just guess, try to analysis things, because so time you might be wrong. By customers reviews and feedback, it can give you a right guidance to find out a problem. find out the most popular items are moving in the Market based on what’s weighing you down. Spice up your menu by creating new menu items similar to your customers favorites, and stop wasting money on the product that’s not moving.
Give Offers for Your Customers to Keep Coming Back
To bring back customer again is the very hard thing without impressing the customers. According to the market strategy you should plan the for customers to bring came back again to your restaurant by offering them good quality food which similar to their favorites, Discount, Coupons proved complementary juice and snack etc..If the customer was improved they refer their friends to visit your restaurant then automatically you can improve sales. if you want to maintain all these things by managing your restaurant is hard better try to use a good Restaurant Point of Sale Software in your restaurant. If you use Unavu restaurant pos software you can easily handle all this thing.
Provide Great Service Home Delivery in New Ways
Customer experience should never be compromised to save some overhead costs. If your customers think that your business does not serve well, they won’t prefer to coming back. But they are many opportunities to make your restaurant business more efficient and quick in other ways.
By using Unavu Mobile App you can handle mobile orders such as Takeaway and Home delivery services and also it will help to reply to the customer by providing estimation time to delivery your order not only help increase your speed of service, but really deliver in right time that brings you “wow!” experience to the customers delighted to come back.
A POS system for a restaurant is the lifeline of its operations. But choosing a POS system can quickly become overwhelming. Which type of system you should choose? What is a cloud based point of sale system and how it is different from a traditional point of sale system? Cloud based POS systems are becoming more and more popular across the world in restaurants, hospitality, retail, medical and other centers. It’s important to understand the difference between cloud based POS system and Traditional POS systems to determine which one makes the most sense for your business.
Cloud Based POS System Vs Traditional POS System
Unlike traditional POS systems cloud based POS systems can be accessed directly through the Internet, mobile devices, smart phones, tablets, laptops, etc. This allows you to manage many aspects of your business like sales, labor, and inventory management without actually being at a location. Owners/Managers have access to the various reports in real time rather than having to wait till the end of the day or ask for reports from the staff present at the outlets.
Cloud based systems store information online, which allows them to easily integrate with other systems like material & recipe management, online ordering website, payroll, CRM, loyalty programs, and email/SMS marketing. Traditionally somebody at the restaurant have to manually transfer the appropriate information from the POS to other systems in order to keep track of business. Many traditional POS systems are connected to the server usually in the backroom of the premises. This type of setup is very costly and can lead into serious security issues ranging from hacking and theft to damage from fire, and other dangers.
Cloud based POS systems maintain highly secure connections to the cloud with multiple levels of encryption and backups, ensuring that if something catastrophic were to happen your data is safe & secure and easily retrieved. Speaking of security, Tablet based POS systems are even more secure in the sense that sensitive information like credit card data is actually never saved on the device. So if tablet is ever stolen or damaged there’s nothing to worry about, as there is no sensitive data stored encrypted on the devices themselves.
Many cloud based POS systems also support mobile terminals in the form of tablets/touch screen monitors, etc. Tablets allow for quick and easy order taking and higher turn-around times, which can lead to increased sales. With these multiple mobile/tablet ordering systems, some restaurants have seen tables’ turn-around times to improve by up to 25%. Because a server spends more time with guests and less time in sending and modifying orders to the kitchen.
These are just a few differences between a cloud based and traditional POS systems. The best POS system is affordable and easy to use, and should also do more than just accept payments and process sales. It should come with additional time-saving features such as inventory management, staff management, marketing tools, customer data gathering, task automation and other capabilities that make it easier to run and grow your business. The vendor should also provide dedicated solutions for your type of business and offer 24/7 customer support.
Here are a few criteria that can be looked at to evaluate a complete POS system:
• Cost, such as monthly fees or One Time.
• Ease of setup and use.
• Hardware, such as touch screen, desktop, iPad/tablet and smartphone.
• Backend features, such as inventory management, recipe management.
• Built-in solutions, such as customer relationship management (CRM) software, accounting, payroll, etc.
• Industry specific tools, such as online ordering for restaurants.
• Contracts and service terms.
• Merchant services.
• Customization options.
• Third-party integrations.
• Reporting and analytics.
• Service limitations.
• Customer service.
Restaurant management is a multifaceted, confronting task and includes different aspects, including public relations, dealing with staff, inventory, customer service,…..and the list goes on and on. It is always endorsed to stop and analyse what you are doing and look for different ways in order to improve the overall performance.
If suppose you may have a restaurant you’re managing at the moment or may be lost in the internet world searching more about managing a restaurant and other things required for a restaurant manager. Either of them, it is always crucial to know about the basic things that really matter to succeed.
Here are 5 things you should know about restaurant management:
Restaurant Customer Service Skills
Managers constantly deal with customers and staff members. If the staff members are not getting along, you will need to know how to assist them to work as a team without any negative attitude.
The golden rule of business ‘The customer is always right’. Though you don’t agree with the customer’s complaint, the way you handle will determine whether the customer turns back to your restaurant or not. One should also need to know how to manage difficult customers along with the pleasant customers. Knowing how to accept compliments is as crucial as the way you take up the complaints in a professional and positive manner.
A Point of Sale (Pos) System Help Restaurant Management
The POS systems allow restaurant owners to the popularity of the menu track cash flow, sales, food inventory etc. This aids to greatly simplify day-to-day restaurant management, track and helps out in trimming food costs and payroll. Also, it helps to organise loss and profit statement and taxes.
Ability of Being Approachable to Change and Adaptation
Alterations take place on a daily basis especially in businesses such as restaurants. Policies and procedures are refurbished constantly and as a manager, you must be able to adjust to the occurring changes. One may not like these changes, but it is the responsibility of the manager to comply with these changes and implement it at the restaurant & explain it to the staff as well. Open communication with the restaurant supervisor is crucial to maintaining credibility.
Maintaining Large Amount of Information
Managers must have accurate knowledge on all aspects of the restaurant and its management. One must be familiar with the menu and restaurant-style and have information on all the operations of each and every area. Knowledge about the labour, food costs, checking for food availability, handling money etc is very important. Shuffling all this information every minute is the toughest part in restaurant management.
Restaurant Management Should Watch Cash Flow Closely
One of the most crucial aspects of the restaurant business is knowing about the cash flow. It is defined as the amount of cash coming in versus the amount of cash going out of your business on a daily, weekly and monthly basis. One should understand this basic concept of finances, else you’ll allow yourself to be at higher financial risk.
The things mentioned in this article are just an overview but running and handling a restaurant is not a threat but an amicable tip to what may arise upon starting a restaurant business.
Managing a restaurant involves many different parts from hiring and firing to tracking sales and basic accounting. By implementing above five things, you may not face any trouble keeping your restaurant working smoothly and staff happy. Just make sure that all the areas of responsibilities and concerns are covered for the successful management of business.
A survey conducted by the National Restaurant Association (USA), shows most successful restaurants are able to flourish due to the a loyal customer base, with regular customers making up 71 percent of sales at QSRs, 68 percent of sales at fast-casual operations, 64 percent at casual-dining establishments, 63 percent at family-dining eateries and 51 percent at fine-dining restaurants. There is only one reason for a regular customer – satisfaction.
There are basically three types of customers for a restaurant. The first type are customers that come in once or twice, but never again. The second type are customers that come in every now and then, but not often at all. The third type are regulars. These are the people that your staff recognizes because they come in often enough to make an impression. Regulars are more important to a restaurant’s success because the more regulars you have, the more likely it is that you are doing something right.
The question is, how do you convert customers in the first two groups to customers in the third group?
As per various surveys the following parameters are which influence the customer to be loyal
1. Food quality
2. Menu selection
3. Menu pricing and value satisfaction
4. Waiting times
5. Promptness of service
6. Professionalism and friendliness of server(s)
7. Server’s knowledge of menu
8. Ambiance and feel
9. Restaurant location
10. Overall restaurant experience
11. Special treatment for repeat customers (loyalty programs, custom offers)
12. Queue management
Home deliveries and take aways typically have some additional parameters such as ease of placing the order, packaging and promptness of delivery. Surprisingly, discounts maybe good to attract new customers, but not to retain them – retention solely depends on the customer satisfaction. Along with good food and great service, it is also important to make repeat customers feel privileged. For example Dumaadum, a Pune based QSR chain, saw an increase of 25% in the number of repeat customer orders and visits after introducing the loyalty program and running targeted campaigns for NRO (not recently ordered) customers.
“Restaurant operators today are much savvier about attracting repeat customers and maintaining their loyalty,” said Hudson Riehle, senior vice president of the NRA’s Research & Knowledge Group. “They are utilizing new technologies and tactics to engage, retain and enlarge a loyal customer base.”
To achieve customer satisfaction, apart from the organic ways, there are other ways to enable a restaurant to increase customer retention:
1. Reward/Loyalty Programs
2. Targeted & personalized customer campaigns
3. Regular feedback and corrective actions wherever necessary
A lot of restaurateurs enable feedback mechanism, but the question is – how many take corrective actions based on the feedback? It is important to acknowledge positive and especially negative feedbacks. For positive feedback a simple SMS thanking the customer can do wonders whereas for negative feedbacks it is important to notify the customer what corrective steps have been taken. Just the fact that the restaurant has taken the customer feedback seriously, makes the customer feel valued. If the restaurant is truly at fault, the customer can even be offered a coupon or a discount to make up for it.
The most important thing is to ensure that a customer is not lost. Most restaurants spend much more effort and funds on getting new customers rather than retaining existing ones – there needs to be a balance of both. The last thing a loyal customer wants to hear is of offers available only for ‘new’ customers!
Managing a Restaurant and Bar is no doubt fun and creative. But, at the same time it is adventurous. It is adventurous because the restaurateur can be assured that he will never be bored when managing such business as he will be constantly faced with new challenges every other day. But some of these challenges when overlooked can cause jeopardy even to the extent of closing down the business.
A study conducted in Bar attached Restaurants show that the sale of Beer has gone up by 9% because the restaurants are very well managed. So, the sales at the bar is directly related to the sales at the Restaurant. For this, UnavuApp Restaurant management software comes handy and can make the jobs of restaurateurs much easier by eliminating all the bottlenecks.
The Major challenges that a restaurateur faces can be as follows:
Throw These Challenges To The Back Seat
With UnavuApp Restaurant and Bar chain management software the restaurateur can put all these challenges to the back seat and carry out the business with less tension and worries. With less of tension, he has time to come out with innovative ways by which he can bring more success to the business and take it to wonderful heights.
This is how UnavuApp helps the restaurateur in turning these challenges into Chances there by paving way to grab the fruit of success.
1. The kitchen productivity could be overcome fully with the help of the Kitchen Order Ticket (KOT) feature that is available with software. UnavuApp has gone even a step ahead in introducing the Android Mobile Application
for the KOT where in a single order can be split and routed to multiple kitchens. Apart from this we also have an intuitive menu navigation, table-wise guest selection and customer preferences with modifiers / topping items. All these features enable the cycle of Farm to Fork to go on in a faster and at the same time in an efficient manner.
2. The inventory levels could be managed with ease and efficiency through the Re-order feature where in you can clearly define the minimum and maximum levels of stock for each item along with their lead lag in terms of minimum and maximum days for replenishment. This could be mapped for every item and every supplier.
3. Pricing can be done based on the order type like Dine In, Take Away, Delivery and Drive-In. So utmost accuracy prevails in order capturing, delivery and billing. All the additional charges that are applicable for takeout and delivery orders like parcel, delivery charges can also be set.
4. The variance compared to the standard costs predefined could be seen with the help of various Food Cost Reports. These reports can give a very clear visibility in terms of Actual vs Standard consumption, food costing based on recipe formula and over all consumption done. This can clearly suggest the areas of improvement to the restaurateur .
All these challenges which could turn out to be show stoppers can be eliminated totally through unique features that UnavuApp Solutions offer.
What is POS?
While UnavuApp abundantly touted Management Console gets a great deal of consideration for the majority of its truly difficult work, there’s a lot of rich administration highlights incorporated specifically with the Point of Sale. The front end has been designed from the earliest stage without any difficulty of utilization and ease of use at the forefront. Here are some of our most loved front end features which allow owners to make the most of Unavuapp point of sale system. A point of sale software provide better experience for customer.
Why POS software?
Now a day’s POS system provide vital role on restaurant management to reduce payment processing time and food order placement time; improve staff productivity, customer satisfaction and loyalty; increase revenue and profitability.
Unavu software used for restaurant POS system. it is easy to implement, quick to learn and smooth in operation.
The components that matter most to entrepreneurs, for example, every day financials, worker time administration, and on-the-fly menu overhauls, can be overseen straightforwardly from the POS itself. Notwithstanding these staples, UnavuApp has numerous creative front end elements to streamline the administration encounter. It includes more feature like split table, merging table, split payment and more. Account master tool is available on the POS screen. it manages the account information like income and expenditure.
The End-of-Day process administration, found on the Settings screen, permits supervisors to set a closing checklist. Accommodating open requests, shutting all tills, and other common tasks are incorporated into UnavuApp layout, however supervisors are allowed to alter their end of day list to meet their particular needs.
POS Checkout Features
In the event that you need to effectively get to your client database, you can do that privilege from the fundamental interface on your point of sale system. By tapping the Customers button, to one side of the Settings wheel, administrators can record important data and join it to orders. This element is additionally tremendously advantageous for traders utilizing Customer Relationship Management (CRM) and faithfulness programs. From the
order screen, you can also view daily orders and held orders.
When it comes time for payment, there are a few diverse Action Option Buttons that take into account quick, simple activation of various features. Here most of these buttons are user friendly, enabling owners to choose what is important to their business. Some of the most used buttons are add tips, email receipts, give refunds, and redeem loyalty points.
UnavuApp is to provide the most rich and important tools for business owners to manage and run their businesses.
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